Intl Markets Analytics Director
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Overview
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At eBay, we’re a global ecommerce leader shaping how the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets. We’re committed to pushing boundaries and reinventing the future of ecommerce for enthusiasts.
Join a team of thinkers, innovators, and dreamers who connect people and build communities to create economic opportunity for all.
About The Role And Team
We’re reimagining how to understand ebay’s international markets in an AI-driven ecommerce world and are looking for a consultative, transformational leader who blends technical depth with product intuition. If you’re motivated to uncover profound insights to build impactful solutions that drive customer engagement, this role is tailored for you.
Your role as Director of International Markets Analysis will involve guiding strategies to improve eBay’s understanding of customers and business tactics across International Markets (UK, Germany, France, Italy, Canada, and Australia). Your mission is to work closely with senior business leaders in eBay’s International Markets to understand markets and build data-driven solutions using AI, with special emphasis on the UK market where many global strategies are incubated and tested.
This is a globally-visible, key leadership opportunity in our Global Customer Data Science team, suitable for a hands-on leader who thrives in fast-paced, collaborative environments.
What You Will Accomplish
- Provide consultative, thought leadership to global senior leaders supporting International Markets.
- Lead and guide the science & insights strategy to proactively help eBay better understand customers and each market’s business.
- Supervise and lead data science analytics teams dedicated to International Markets.
- Devise methodologies and approaches to explore data and identify the right science solutions.
- Craft executive summaries that explain the “Why” behind science, data and insights to the broader business.
- Collaborate with partners in Global Analytics and Global Customer Insights to connect internal and external views of customers.
- Lead updates to the executive leadership team on the health of the eBay customer base and opportunities to drive growth.
- Apply data analysis and scientific interpretation to develop balanced, enduring business value.
- Guide on eBay’s data and apply research to real-world problems.
What You Will Bring
- Master’s degree or above in a quantitative field (e.g., statistics, mathematics, physics, computer science, economics, engineering).
- 12+ years of experience in customer data science or analytics roles, including 5+ years leading teams.
- Proven track record building analytical products and customer data-science driven programs.
- Deep understanding of customer data, analytics, and data science techniques, including evaluating ML models with custom metrics and robust frameworks.
- Strong logical, analytical, and conceptual skills.
- Solid understanding of experimental design and statistics.
- Data-driven decision-making and effective cross-functional collaboration, including with C-level executives.
- Bold, proactive approach; adaptable to new challenges and uncertain situations.
- Startup mindset—comfortable with ambiguity, bias for action, and fast iteration.
- Experience with LLMs, prompt engineering, and RAG techniques (preferred).
Why Join Us
- Be at the forefront of AI-powered customer and business understanding in ecommerce.
- Own high-impact initiatives in a startup-style culture with real autonomy.
- Work alongside extraordinary talent.
- Develop scalable solutions serving millions of users and shaping the future of shopping.
eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, disability, or other legally protected status. If you need accommodation, please contact talent@ebay.com. We are committed to accessibility and digital inclusion.
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- Location:
- City Of London
- Job Type:
- FullTime
- Category:
- Management & Operations
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This job is with eBay, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At eBay, we're more than a global ecommerce leader - we're changing ...
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