Purpose:
To own and lead Edyn's tours and groups sales strategy, driving revenue, client retention, and market growth through strategic account management and high-impact partnerships across the tour operators and group travel sectors in all relevant markets.
Reporting to:
Global Director Key Accounts
Location & Hours:
Based at our London offices 5 days a week.
IN THIS ROLE YOU WILL BE RESPONSIBLE FOR THE FOLLOWING:
Own and manage strategic relationships with key tour operators and group travel providers to maximise commercial value and brand loyalty
Develop and execute a proactive tours and groups sales strategy, focused on driving revenue and optimising distribution
Shape and deliver growth plans for key regions, leveraging market insights and group travel demand data
Lead commercial negotiations, rate strategy, and joint initiatives with tour operators and group travel partners to optimise visibility and conversion
Drive tours and groups performance, including preferred partnership programmes and strategic alliances with organisations
Collaborate cross-functionally with revenue, marketing, and operations teams to align commercial goals and tactical execution
Analyse performance across all tours and groups channels, using insights to refine strategy and report on ROI
Represent Edyn at key industry events and conferences, building visibility and driving influence within the tours and groups sector
Identify and develop new tour operator and group travel partnerships, supporting growth and expansion into untapped markets and sectors
IN THIS ROLE YOU WILL NEED THE FOLLOWING:
Experience:
Significant experience managing strategic tour operator and group travel partnerships in hospitality looking after £3m plus of annual business
At least 5 years' experience in the hotel sector with focus on tours and groups
Proven track record of driving revenue and brand exposure through tour operators, group travel providers, and wholesale channels
Deep understanding of group booking processes, tour series contracting, and distribution strategies
Experience managing regional, national and international tour operator accounts with a commercial lens
Minimum 7 years in senior sales or account management roles in fast-paced, commercially focused businesses
Strong knowledge of the tourism landscape and group travel markets
Skills:
Strong communicator with excellent stakeholder and partner management skills
Strategic thinker with a high level of commercial acumen and a results-driven mindset
Confident negotiator with experience in group rate and contract management
Highly analytical and comfortable using performance data to shape sales activity
Proficient in sales, CRM, and reporting platforms
Excellent knowledge of tourism industry and group travel procurement practices
Attributes:
Entrepreneurial and commercially proactive, with a clear focus on growth
Client and brand-focused, with a solutions-driven approach
Self-motivated, collaborative, and able to lead initiatives independently
Well-connected within tour operator and group travel landscapes
Organised, detail-oriented, and driven to exceed performance expectations
Passionate about the tourism and group travel market and its evolving needs
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