Salary: £50,000 - £55,000 per annum

Location: Yorkshire & surrounding regions (Manchester, Leeds, Sheffield and nearby areas considered)

Contract: Full-time, permanent

Travel: Regular travel across multiple branches required

Sector: Domiciliary

About the Opportunity

A rapidly expanding care organisation is seeking an experienced Operations Director to support its next phase of growth. Following significant success in the domiciliary care sector and new entry into the care home market, the business is entering a transformative period of development. With several new branches and care homes scheduled to open over the next 12–18 months, this is a rare opportunity to join a dynamic senior leadership team and help shape the operational direction of a fast-growing care group.

The Role

As Operations Director, you will act as second in command, supporting the Group MD and providing hands-on operational leadership across all domiciliary services. You’ll ensure excellence in quality, compliance, and performance while helping to drive strategic growth and service development.

You will:

• Lead day-to-day operational performance across multiple domiciliary care branches.
• Support the wider leadership team, including the Director of Care and Training Manager.
• Oversee service delivery, CQC compliance, and operational improvements.
• Contribute to business growth, new branch openings, and service expansion.
• Work closely with local authorities, ICBs, and commissioners to maintain strong partnerships.
• Drive commercial performance and identify new business opportunities.
• Deputise for the MD when required, ensuring continuity and leadership presence.
• Maintain high visibility across all branches – spending time both in the field and at head office.

About You

We’re looking for a proactive, ambitious, and values-driven leader who thrives in a fast-paced environment. You’ll have a strong background in domiciliary care operations and a proven ability to manage multiple services or contracts.

Essential skills & experience:

• Senior leadership experience in domiciliary or community care.
• In-depth understanding of CQC regulations, the Care Act, and compliance standards.
• Experience working with local authorities and ICBs.
• Strong commercial acumen and business development experience.
• Demonstrated stability and progression within previous roles.
• Excellent communication, leadership, and stakeholder management skills.
• Flexible, accountable, and hands-on approach – not limited to a 9-to-5 mindset.

Desirable:

• Experience at Divisional Director, Regional Operations Manager, or COO level.
• Background in managing multiple contracts or service types.
• Knowledge of domiciliary operations.

What’s on Offer

• Salary: £50,000–£55,000
• Mileage reimbursement from your nearest branch.
• 28 days holiday per year.
• Performance bonuses/KPIs introduced after probation (3–6 months).
• A chance to join an ambitious, growing care group with a clear five-year plan and strong leadership team.

Recommendations

Compass Associates Ltd is acting as a Recruitment Consultancy for this permanent vacancy; we offer £200 John Lewis vouchers for each successful recommendation.

Contact details

If you would like to be considered for the Operations Director position or would like to request a full job description, please contact Robbie Peto direct on 0161 938 1181. Alternatively, please email rpeto@compassltd.co.uk