Social network you want to login/join with:Operations Director - Student Accommodation, London (City of London)Client: Higher Capital ExecutiveLocation: London (City of London), United KingdomJob Category: OtherEU work permit required: YesJob Views:2Posted:26.08.2025Expiry Date:10.10.2025Job Description:About the CompanyWe are proud to have partnered with one of the UK’s leading purpose-built student accommodation operators. This is a unique opportunity to join a business that truly believes in partnerships and is committed to delivering the highest standards. You will be part of an experienced, commercially driven leadership team, with opportunities to grow your career and make an impact. This role involves leading people, shaping strategy, and driving performance.About the RoleYou will:Represent all facets of the business within your division.Build strong senior client relationships, ensuring governance and trust.Deliver on contracts and influence strategic goals.ResponsibilitiesLead health & safety across teams and services.Ensure contract performance aligns with standards.Drive client satisfaction and retention.Oversee lettings and marketing strategies.Manage compliance with licensing, HMO, ANUK, and other regulations.Support staff retention, engagement, and career development.You will also:Set and manage team objectives.Lead client meetings and portfolio reviews.Monitor asset performance and implement improvements.Ensure excellent customer service.Build university networks and manage nominations.Report on portfolio performance monthly.Collaborate across departments to improve operations.Collaborate with colleagues in Commercial, Legal, Business Development, Marketing, Maintenance, Finance, ESG, Health & Safety, Policy, and Training.QualificationsProven leadership experience in PBSA.Required SkillsStrong commercial and financial skills.Experience delivering contracts, budgets, and strategic plans.Inclusive leadership that inspires teams and develops capability.Pay Range and CompensationCompetitive POAWe are an equal opportunity employer committed to diversity and inclusion. Apply now or contact us to learn more. #J-18808-Ljbffr