Operations Director

New Yesterday

Job Description

Operations Manager - Leicester

Overview

Our client is seeking a highly motivated and experienced Operations Manager to join its team. This is an exciting opportunity to play a pivotal role in driving the efficiency and effectiveness of the organisation. As a key member of the senior management team, you will oversee internal systems, ensure compliance, and support the delivery of its programmes and strategic priorities.

This full-time, permanent position offers a competitive salary of £50, to £60, per annum (depending on experience). Part-time arrangements may be considered for the right candidate.

Responsibilities

Improving Business Operations

  • Lead the continuous improvement of internal systems and processes to enhance efficiency and support organisational growth.
  • Identify and implement tools and technologies to streamline activities such as financial management, project tracking, and HR administration.
  • Develop and maintain operational policies and procedures to ensure consistency, accountability, and compliance.
  • Monitor and evaluate operational performance, using data and staff feedback to identify and resolve bottlenecks.
  • Foster a culture of learning and adaptability, encouraging staff to adopt improved processes.
  • Ensure the organisation's infrastructure is robust and scalable to support programme delivery and strategic goals.

    • Operations & Administration

  • Oversee the day-to-day running of office operations, including HR, IT, governance, and health & safety.
  • Manage supplier relationships and contracts (e.g., insurance, IT, premises).
  • Support grant applications, reporting, and effective project tracking.

    • Finance & Compliance

  • Oversee budgeting and financial reporting processes, working closely with the Finance & Risk Committee and Treasurer.
  • Supervise the Finance Team and HR Officer to manage budgets, invoicing, and payroll.
  • Ensure compliance with UK charity law and regulatory requirements.

    • HR & Team Support

  • Manage the HR Officer to ensure effective HR administration, including contracts, policies, and onboarding.
  • Promote a positive and inclusive working culture.

    • Fundraising & Project Support

  • Assist with the operational delivery of fundraising events, appeals, and campaigns.
  • Support programme managers with resource planning and logistics for conservation projects.
  • Oversee volunteer and supporter engagement systems.

    • Governance Support

  • Act as a key point of contact for the Board of Trustees, ensuring timely communication and access to relevant information.
  • Oversee the scheduling, preparation, and follow-up for Board meetings.
  • Support trustee recruitment, induction, and training processes.
  • Ensure compliance with governance and reporting obligations to regulatory bodies.

    • Organisational Leadership

  • Be an active member of the senior management team.
  • Role model the organisation's values and behaviours.
  • Encourage continuous improvement initiatives across all areas of work.

    • Qualifications

    Essential

  • Proven experience in operations, administration, or project management (ideally in a small organisation or nonprofit).
  • Strong leadership and organisational skills.
  • Accountancy knowledge, Financial literacy and experience managing budgets and financial systems.
  • Excellent interpersonal and written communication skills.

    • Desirable

  • Familiarity with UK charity governance and regulatory requirements.
  • A commitment to conservation, sustainability, and nature recovery.
  • Experience in HR management.

    • Day-to-Day

  • Oversee and improve internal systems and processes.
  • Manage financial operations, including budgeting and compliance.
  • Support HR functions, including staff onboarding and policy development.
  • Collaborate with programme managers to ensure smooth project delivery.
  • Act as a liaison with the Board of Trustees, ensuring effective governance.
  • Drive operational improvements to support organisational growth.

    • Benefits

  • Competitive salary of £50, to £60, per annum (depending on experience). Part Time considered
  • Opportunity to work in a values-driven organisation committed to conservation and sustainability.
  • Flexible working arrangements, including potential part-time options.
  • Professional development opportunities.
  • A supportive and inclusive working environment.
    • Apply
    Location:
    Leicester
    Job Type:
    PartTime

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