OverviewEnthum House, is a 24/7, 365-day residential setting. We provide person-centred support and safeguarding for up to fourteen unaccompanied young people aged 16-18, who are seeking asylum in the UK and moving towards independence.ResponsibilitiesKey Responsibilities:Service Delivery and Regulatory Compliance: Be part of the Senior Leadership Team and attend regular Senior Management Team meetings.Head of Safeguarding (DSL) - Overview of Safeguarding/managing allegations.Ensure the service meets the needs of young people in accordance with legislation, policy, and best practices.Line manage and provide formal and informal supervision to the Registered Service Manager and others as necessary to improve the home’s performance.Ensure the home is led and managed in a way that aligns with Enthum House’s approach and ethos and delivers the outcomes in the statement of purpose.Ensure the supported accommodation is prepared and ready for Ofsted inspection.Oversee the implementation of statutory and home policies and provide feedback to senior leaders on policy effectiveness.Resolve complex operational and service-based problems and conflicts raised through day-to-day operations, complaints, and relevant HR processes in collaboration with Co-Director(s).Oversee monitoring reports, statistical data, and evaluations in line with home policies.Review staff performance.Ensure quality standards in safety, care quality, and operational procedures are met.Liaise with regulatory authorities and support inspection, audits, and reports preparation.Leadership and SupportSupervise, lead and guide the Registered Manager and support staff, ensuring clear roles and responsibilities.Act as a senior point of contact for the team, offering advice on best practices and professional development opportunities.Maintain a positive, inclusive, and supportive working environment.Quality assurance and MonitoringBe accountable for the quality of support, ensuring person-centred care tailored to individual needs.Monitor individual plans and outcomes, working with the Registered Service Manager to implement improvements.Ensure robust safeguarding procedures are in place and address concerns promptly and in line with legal and best practice standards.Operational Leadership and AccountabilityEnsure adequate staffing, with recruitment, training, and retention strategies in place.Assist in developing and reviewing policies and procedures in line with statutory requirements and best practice.Contribute to financial management, including budget monitoring and resource allocation in partnership with the Finance Director.Attend Quarterly Trustee meetings in person and occasional online meetings as required.Ensure quality monitoring and health and safety assessments are conducted with action plans implemented by managers.Oversee risk assessments to protect children and staff.Monitor ongoing quality of service provision.Collaborate on data analysis (including progress of young people) and establish mechanisms to listen to and act on beneficiaries’ views (April and September).Demonstrate service compliance with the Children’s Homes (England) Regulations, Children’s Homes Quality Standards, and the SCCIF.Maintain a culture of continuous service improvement.Support the Registered Service Manager to create effective monitoring systems for Ofsted readiness and build good relationships with the home’s Ofsted inspector.Marketing, media management and public speaking when required.Collaborate on identifying and assessing strategic risk issues and opportunities.Manage local authority relationships and proactive income generation and management.Young People Engagement and SupportEnsure young people’s voices are heard and they are involved in decisions about their life and support.Promote independence, dignity, and respect for all young people.Address complaints or concerns from young people and resolve them promptly and satisfactorily with staff support.Reporting and DocumentationOversee accurate and up-to-date records for each young person on Mentor, ensuring documentation is comprehensive and compliant with regulatory requirements.Prepare and submit reports to Ofsted, Local Authority, or other relevant bodies as required.Ensure all reports, incident logs, and action plans are completed in a timely and accurate manner.Specifics3 days a week, with flexibility across the week as required by service needs.Occasional evening or weekend work may be required.Based in Eastbourne with occasional travel to other locations for external meetings. #J-18808-Ljbffr