Personal Assistant (To Claims Director)

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OverviewWorking hours: 35 hours per week, Monday to FridayDuration: PermanentLocation: GloucesterJob ref: 204268Ecclesiastical Insurance, part of Benefact Group, is looking for a PA to join our Gloucester office. The key purpose of this role is to deliver accurate and confidential support service to the Claims Director and the Claims Department.Why join us? Join a collaborative and inclusive culture that’s committed to making a difference and building a more sustainable future. Ranked amongst the UK's top 50 Best Large Companies to Work For in 2024, we offer career and development opportunities within a growing, innovative Group—where profits go to charity and good causes.What You'll Be DoingExecutive & Team Support — Provide comprehensive administrative support to the Claims Director and leadership team, including diary management, travel coordination, meeting organisation, and drafting communications.Reporting & Governance — Produce management information (MI) and reports for Board and Executive Committees, and compile SOAPs, presentations, and audit results to support strategic decision-making.Financial Oversight — Monitor departmental budgets, manage purchase orders and expenses, and report on spend vs budget to ensure financial control and transparency.Operational & Event Coordination — Organise and minute internal/external meetings, support Claims conferences and events, and maintain departmental documentation and systems.Risk, Compliance & Improvement — Conduct fraud and staff claim checks, maintain HR records, review business continuity plans, and lead process improvement initiatives based on audit outcomes.Project Support / Project Coordination — Coordinate key projects across claims, managing actions and ensuring follow up both within claims and across the business.What You'll Need To HaveExperience of managing and influencing internal and external stakeholders, at all levels.High levels of personal organisation and accuracy, with the ability to manage own workload.Pro-active with desire to continuously improve.Competent IT and data skills (including Microsoft suite).Understanding relevant regulations to deliver good customer outcomes.Understanding of data protection and importance of confidentiality.What Makes You Stand OutPrevious Insurance or Financial services experienceRelevant qualificationsWhat We OfferA competitive salary - let's discuss itHybrid workingGroup Personal Pension - up to 12% employer contributionGenerous annual bonus scheme between 6% and 24%25 days annual leave plus bank holidays, and a holiday buy and sell schemeHealth and wellbeing benefits, including private healthcare, income protection and life assurance£200 annual personal grant to a charity of your choiceEncouraged to take at least one volunteering day per yearEmployee Assistance ProgrammeFull study support to gain professional qualificationsAccess to virtual GPEnhanced maternity and paternity payHear from the hiring manager“I’m looking for a pro-active and organised personal assistant to provide confidential support to myself and the wider claims department. This role is a true partnership and an excellent opportunity to be a key member of our claims leadership team.”About UsEcclesiastical Insurance offers insurance with award-winning service across a broad range of specialisms, including faith, charity, heritage, education, art and private client, real estate and schemes, across Ireland, Canada and the UK. We are a forward-thinking, energetic organisation growing into new markets with an ambition to double our size, and when we grow, we give back more.Benefact Group is a unique international financial services group owned by a charity, with over 30 businesses. We have been the 3rd largest UK corporate donor over a decade, having given away £250 million since 2014. We are committed to attracting, empowering, growing and rewarding talented people, with a strong giving ethos and a diverse, inclusive culture. We welcome applications from everyone.If you need any additional support during the recruitment process, then please let us know. #J-18808-Ljbffr
Location:
Gloucester, England, United Kingdom
Job Type:
FullTime

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