We are seeking a Presales Solutions Director/Lead to lead the pre-sales solutions function at Luminance. This senior role will oversee the Tech Sales Specialists and pre-sales focused Solutions Engineers, ensuring every customer engagement demonstrates the breadth and depth of Luminance's technology.

This is a pivotal role at the intersection of Sales, Product, and Customer Success. You will set the standard for how Luminance positions its:

• AI technology and unique Legal-Grade approach
• Technical architecture and security posture
• Integration Components (200+ OOTB integrations)
• Customer environment strategy (deployment, scaling, compliance, cloud ops)

You'll also personally support large enterprise opportunities and demonstrate how Luminance is enterprise-ready across AI, architecture, integrations, and customer success.

This is both a leadership role (managing, developing and coaching the pre-sales function) and a hands-on role (supporting key strategic opportunities).

Key Responsibilities

• Leadership & Team Management
• Lead, coach, and grow Tech Sales Specialists and pre-sales focused Solutions Engineers
• Define best practices, playbooks, and enablement material for consistent pre-sales execution
• Partner with VP Client Solutions to evolve the global Solutions operating model

Customer Engagement

• Act as senior technical authority in enterprise engagements
• Support AEs on large strategic deals
• Build credibility with CIOs, CTOs, CISOs, and Legal Ops leaders by articulating the enterprise readiness of Luminance

Technical Messaging & Enablement

• Own the technical narrative across:
• AI: explain how our Legal-Grade AI works, why it's unique, and how it adds value
• Architecture: explain scalability, resilience, and security of our platform
• Integration Components: highlight 200+ OOTB integrations and enterprise design partnerships (SAP, Oracle)
• Customer Environments: educate customers on deployment models, scaling strategies, and compliance posture
• Create repeatable assets: demo videos, one-pagers, reference architectures, FAQ guides
• Instill a documentation-first culture in pre-sales: create the solution design assets that help accelerate time to value post-sale

Sales Engineering Excellence

• Oversee tailored demo builds and support Proof of Value trials for large enterprise customers
• Build and maintain a library of demos, one-pagers, and technical deep-dive materials for the most in-demand integrations and AI use cases
• Ensure technical feedback loops reach Product and Engineering

Requirements

• 5+ years' experience in pre-sales / solutions engineering leadership at a SaaS vendor (AI, cybersecurity, enterprise SaaS preferred)
• Proven ability to lead and scale Sales Engineering / Tech Sales teams
• Strong technical foundation across:
• AI/ML fundamentals (NLP, model explainability)
• Cloud-native architectures (AWS, Azure, GCP)
• Security and compliance frameworks (SOC2, ISO 27001, GDPR)
• System integrations and APIs
• Demonstrated success supporting large enterprise deals and POVs
• Excellent communication and presentation skills — able to explain complex technical topics to senior business and technical stakeholders
• Comfortable as both a player-coach: leading a team while jumping into critical deals hands-on

Benefits

• Opportunity to build and lead the pre-sales solutions at a hypergrowth AI company
• £2,000 annual learning & development budget
• Generous compensation package with performance incentives
• Hybrid working in central London
• Work with cutting-edge AI transforming the contract space for enterprises worldwide

Seniority level

• Director

Employment type

• Full-time

Job function

• Other

Industries

• IT Services and IT Consulting