Private Club Event Operations Director (Hiring Immediately)
25 Days Old
Job Description
Do you strive to deliver excellence for two of London’s leading private members clubs?
\nHome House Collection is seeking a dynamic individual to lead our Events Sales and Planning team as interim Group Events Manager from mid-October 2025.
\nWhy Home House Collection?
\nHome House Collection owns two of London’s leading private members clubs.
\nBoth Home House and Home Grown welcome individual characters and through their varied events and service culture they create a convivial environment in which their community flourishes.
\nThe two clubs share the same values, however, the fundamental difference between the two is the purpose. Home Grown being for business and Home House for socialising.
\nAs interim Group Events Manager you will report to the General Manager of Home House and your responsibilities will include:
\n● Sales management
Formulate and deliver the annual sales plan whilst managing, forecasting and driving event opportunities.
Communicate the progress of sales targets to all relevant parties clearly, concisely and consistently. Highlight any significant variations along with any reasoning and proposed resolutions.
\nCommunicate the agreed plans, strategies and goals at all levels within the business, whilst taking responsibility for the execution and successful realisation of such.
\n● Processes, planning and strategy
Ensure processes and procedures are implemented to:
Manage bookings and events to maximise sales, occupancy, rates and profit.
Plan and manage seasonal peaks, troughs, and businesses specific trends to ensure the optimum yield is achieved.
Ensure the Events phones are covered at all times and make the switchboard aware if anyone is out of office.
● Customer database management
Oversee the maintenance of an accurate and relevant customer database, ensuring that it is updated regularly with accurate and relevant information.
Develop a plan to expand the reporting of the database in order to analyse and confidently recommend strategic growth and development of event sales opportunities.
\nEnsure that the processes to safeguard and protect the security and integrity of the customer database are followed under GDPR guidelines.
\n● Event management
Ensure each event is effectively managed from pre-planning to beyond its completion.
Liaise with the Private Parties teams to ensure each event is run effectively and that all parties are aware of their responsibilities.
\nDevelop professional relationships with guests, members, potential members and external suppliers, acting as an ambassador of the Home House Collection at all times.
\nHandle guests in such a way that sales and profitability is maintained.
\nHandle all queries and complaints with tact, reporting any feedback of a negative nature to the General Manager.
\n● Team management
To manage the team whilst promoting a professional image with a caring and helpful attitude to ensure consistent and continual high service standards.
Communicate clearly and concisely with the team on the aims and goals of both the department and the businesses.
\nManage and appraise individual sales targets and sales activity.
\nConsult with the team on the processes, strategies and plans to achieve these aims whilst taking responsibility for the implementation, monitoring and review of such.
\nDevelop your team and hold appraisals on OpenBlend at least once per quarter.
\nProvide support to individual team members in being aware of workloads, tasks and projects.
\nLiaise with the Human Resources team regarding any employee relations issues, in order to ensure compliance with Company policies and employment legislation.
\nIn return, what do we offer?
\n● A supportive and inclusive work environment where your contributions are valued.
● Competitive salary, pension and bonus scheme.
● Private health insurance and Employee Assistance Scheme.
● Gym membership.
● Clothing allowance.
● In-House experiences at both Home House and Home Grown.
If you feel this is the perfect role and environment for you, please share your CV. We look forward to hearing from you!
\nWelcome Home.
- Location:
- London
- Job Type:
- PartTime
- Category:
- Business
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