Join to apply for the Product Operations Director role at GWILocation: LondonOffice requirement: Hybrid with two days a week in officeEmployment type: Permanent, Full TimeAt GWI we’re always looking for extraordinary people who thrive on making an extraordinary impact. Right now we’re looking for a Product Operations Director to play a key role in our Business Operations team in London.Sounds great, what will I be doing?Ensure standardized planning cadences and delivery tracking across all squads, replacing ad hoc processes with consistent executionDesign a standardized roadmap format and embed into the product tech stack.Train and enable product managers to follow established processes.Work cross-functionally to build out the required tooling needed to manage and report on the process.Oversee a centralized product intake process to effectively review and prioritize each product ideaCreate and manage prioritization criteria grounded in business impact, resource availability, and strategic alignment.Partner with product and tech leadership to ensure sufficient capacity, identify dependencies, and determine sequencing.Serve as the connective tissue between product, revenue and marketing by embedding commercial milestones into the product lifecycle.Integrate GTM teams into planning and launch readinessCoordinate enablement between product and marketing teams to ensure commercial impact of deliveryOwn the release readiness checklist to ensure that all necessary teams (Eng, Support, Sales, etc.) meet key milestones.Facilitate the go/no-go decision making on release.Manage system flows to track readiness tasks & ensure we hit key criteria (e.g., UAT, support readiness, documentation) ahead of launchTrack execution across epics tied to company priorities, enabling leadership visibility and portfolio trade-offsCentralize roadmap and delivery reporting in partnership with Tech leadershipDevelop an intake process with clear criteria for roadmap prioritizationImprove visibility into capacity & resource allocation and surface bottlenecks for timely resolutionGuide strategic resource allocation by capturing effort vs. impact on roadmap items and exposing trade-offsWhat do I need to bring with me?Product Operations Expertise: You have experience working with Product Managers, Product Marketers, Designers, and Engineers.Operational Excellence: Experience creating and managing processes, improving system efficiencies, and overseeing operational requests with a service mindset.Data Fluency: Strong ability to interpret data and use insights to drive decisions, influence stakeholders, and measure performance improvements.Cross-Functional Collaboration: Comfortable operating across product, marketing, revenue, analytics, and L&D, you’ll align and communicate initiatives to support efficient product deliveryEntrepreneurial Drive: A self-starter who embraces innovation, takes ownership, and brings creative solutions to complex challenges.Commercial Acumen: Deep understanding of how operations drive business outcomes.We take DE&I seriously. Not only is it obviously the right thing to do, it’s also the bedrock of our value of show respect and at the heart of our company culture.What’s in it for me?Tons of days off: 25 days annual leave | Xmas office closuresMore than a great salary: Health cash plan | 4% pension plan matchingGreat work-life balance: Flexitime | early Friday finishes | Work-from-anywhere optionsFamily-focused flexibility: Carer days | Enhanced parental leave | Health cash plan for your familyA commitment to YOU: Accredited learning programs | A commitment to mental and physical health | Reward and recognition programs | Career development opportunitiesA commitment to the community: DE&I committee | Volunteer options | 100% donation matching | Payroll giving options #J-18808-Ljbffr