Overview

My client, a leading provider of security services are seeking an experienced Regional Operations Director to lead and oversee operations across multiple sites in London. This role requires a strong leader with a proven track record in managing large teams, driving operational excellence, and ensuring the highest standards of service delivery within a dynamic and client-focused environment.

Requirements

• Significant senior leadership experience within operations management across multiple sites.
• Strong background in security, facilities, or service delivery industries.
• Excellent stakeholder management, communication, and negotiation skills.
• Demonstrated ability to deliver on commercial objectives and operational KPIs.

Responsibilities

• Lead, mentor, and develop operational managers to ensure consistent service excellence.
• Oversee compliance, risk management, and regulatory requirements across the region.
• Drive continuous improvement in operational processes and client service.
• Manage budgets, resource planning, and commercial performance for the region.