Overview

We are seeking a dynamic and experienced Second-Line Sales Leader with expertise in Local Government to lead and develop a team of first-line sales managers. This role is pivotal in driving strategic growth across our Public Sector portfolio, with a particular focus on navigating complex change, delivering through others, and exceeding revenue targets in a rapidly evolving environment.

Responsibilities

• Lead, coach, and develop a team of first-line sales managers, ensuring consistent delivery through high-performing leaders
• Drive commercial success across the Local Government portfolio, identifying and converting strategic opportunities within a complex and evolving market
• Translate business objectives into actionable sales plans, ensuring alignment across regions, product lines, and customer segments
• Deliver against revenue and growth metrics, consistently exceeding targets through disciplined pipeline management and strategic account development
• Navigate and manage significant change, including mergers, restructures, and shifts in market dynamics, while maintaining team engagement and performance
• Champion innovation and agility, embracing new ideas and ensuring rapid execution and implementation across the sales function
• Collaborate cross-functionally with Product, Marketing, Finance, and Delivery teams to ensure seamless go-to-market execution and customer success
• Monitor performance metrics, coach for improvement, and foster a culture of accountability, growth, and continuous learning
• Proven experience in second-line sales leadership, managing managers and delivering results through others
• Deep understanding of the Local Government sector within a SaaS or technology-led environment, including commercial models, procurement processes, and transformation priorities
• Demonstrated success in leading teams through rapid change, with the ability to execute and embed new strategies at pace
• Strong track record of exceeding revenue targets and driving growth across complex public sector portfolios
• Excellent leadership, coaching, and stakeholder management skills, with the ability to influence at all levels
• Strategic mindset with operational discipline, able to balance long-term vision with short-term delivery

About Civica

We are Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we are at a pivotal point on our journey to realise that aspiration. We are committed to building an inclusive and diverse workplace where everyone feels valued and supported.

What you can expect

• Time Off & Work-Life Balance: 25 Days Annual Leave + bank holidays - plus the option to buy up to 10 extra days; Days of Difference - Up to 3 extra days off for volunteering
• Financial Well-being & Security: Pension Contributions - 5% employer match; Income Protection - Up to 75% salary cover; Life Assurance - 4x salary tax-free lump sum; Critical Illness Cover - £25,000 lump sum (extendable to dependents)
• Health & Perks: Private Medical Insurance; Health Cash Plan; Dental Insurance
• Affinity Groups: Join employee-led communities
• Bounty Bonus: Refer a friend & get rewarded

Equal Opportunity

At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We are an equal opportunity employer and do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.