Company Description

ServiceNow is a global market leader delivering AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our cloud-based platform connects people, systems, and processes to help organizations work smarter, faster, and better. Join us as we pursue our purpose to make the world work better for everyone.

What you get to do in this role

• Build a team of direct Sales Executives to drive rapid new business sales growth in NHS, Education and Devolved Government.
• Build and drive sales strategy for the region in conjunction with Sales Operations to Go-To-Market effectively, including understanding the competitive landscape and regional presence.
• Actively engage in territory planning, relationship development and opportunity development, driving revenue by supporting and assisting Field Sales Teams in closing opportunities.
• Recruit, coach and mentor team members to drive excellence.
• Develop territories and quotas for the sales team and communicate clearly to set performance expectations.
• Manage and report accurate forecast and pipeline to the business.
• Achieve annual sales goals on a quarterly and annual basis.
• Engage with C-level meetings to understand customer business requirements.
• Build effective working relationships with Solution Consulting, Business Units, Professional Services, Marketing, Partner community and the ServiceNow executive team.
• Retain and grow the existing customer base with regular non-sales customer engagement activities to deliver an excellent customer experience.

Qualifications

• Experience in leveraging or integrating AI into work processes, decision-making, or problem-solving, including using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
• Extensive track record of new business sales success in UK Public Sector, including presentation and negotiation skills within industry and at Director General level.
• Strong understanding of the NHS or UK Education sector with ability to demonstrate a strong existing network.
• Proven success in recruiting, coaching and managing an exceptional sales team.
• Strong strategic thinking with analytical and financial planning skills to meet and exceed quotas and goals.
• Ownership of accurate CRM reports including current and future quarterly forecasts and opportunity inspection.
• Experience driving the sales process and building effective working relationships with Sales Operations.
• Ability to build long-term strategic and senior-level relationships.
• Ability to adapt and work effectively within a rapidly changing and growing environment.
• Demonstrates strong business and financial acumen.
• Experience building self-motivated sales teams that embrace collaboration, enthusiasm, and overachievement.
• Champions and promotes top performers, develops and coaches the team and themselves, and makes appropriate upgrades where needed.
• Proven partner relationships and networks, with ability to grow revenue streams and territory development through the partner ecosystem.
• Ownership of driving successful pipeline generation activities developed by marketing or the partner community.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories assigned to ServiceNow employees depending on the nature of their work and location. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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