Overview

Visa is a world leader in payments and technology, with a mission to connect the world through an innovative, convenient, reliable, and secure payments network. This role focuses on driving efficiency and growth in Visa Direct, with end-to-end ownership of product development and management for Account & Wallet Payouts within Visa Direct.

This leadership role involves setting the vision and strategy, managing the product roadmap and backlog, and establishing Visa as a trend setter in the real-time payment industry. The Senior Director for Product Development & Management, Account & Wallet Payouts will lead product leaders and managers and collaborate across the enterprise and with external partners.

Job Description

Visa is searching for the Senior Director for Product Development & Management, Account & Wallet Payouts within Visa Direct. This leader plays a crucial role in driving efficiency and growth in Visa Direct and will have end-to-end ownership of product development and management, including identifying and prioritizing ideas, discovery, inception, implementation, product launch, post launch enhancements, pivots, and sunsetting products and features. They are responsible for setting the vision, strategy, and managing roadmap and backlog for their product, and establishing Visa as a trend setter in the real time payment industry. This role can have product leaders and product managers reporting to them.

To deliver on these objectives, this role requires deep collaboration across the entire enterprise. The Senior Director of Product will work closely with internal and external stakeholders, including technology, sales and account management, solutioning, operations, compliance, and other teams across Visa, as well as external vendors, industry groups, and regulatory bodies.

Responsibilities

• Stay up to speed with the latest developments and trends in the payment industry and identify emerging opportunities and threats for Visa Direct. Stay up to date and informed on latest development in client fund management and safeguarding techniques, payment related liquidity management and optimization.
• Define and manage the product roadmap based on market trends, input from stakeholders across the business and the overarching company strategy and product vision.
• Oversee new product and feature implementation, working with technology, sales and account management, operations, risk and other functions, direct and unblock product leaders and managers.
• Define and monitor metrics for the solutions launched, drive continuous improvement and enhancement of products and features.
• Lead, mentor, and provide direction to the team of product leaders and managers, and cross-functional teams as appropriate, with the right resources, tools, and proper guidance for success.
• Communicate and showcase the team's achievements, learnings, and best practices to internal and external audiences.
• Champion Visa values across the organization. Act as an ambassador to attract world-class and diverse talent in the market, whilst developing internal talent that will help Visa to thrive.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications

• The ideal candidate will bring experience in product development/management with a track record of developing and improving products in a large and complex organization, preferably in the payments or financial services sectors.
• S/He should be a natural collaborator, with excellent communication skills and strong executive presence. The individual must be disciplined in prioritization, able to execute and commercially driven. S/he will be comfortable with ambiguity, possessing the maturity and capability to interact and influence across multiple levels of the organization, internal and external, to Visa.
• Functional product experience, with a mature understanding of payment and associated liquidity management systems, value-added services, product lifecycle strategies, design, and execution. Technical in nature with the ability to understand and shape the details as well as set an overarching direction.
• Highly competent and influential in communication, liaising with various stakeholders both internally and externally.

Key Capabilities

• Strategic thinker: Has superior strategic and analytic skills and can clearly communicate a long-term vision to the team, the Company, and Visa's clients. Ability to forecast, plan, and execute initiatives across different time horizons.
• Communication: Excellent communication, presentation and storytelling skills, with the ability to articulate complex and technical concepts to a variety of audiences, and to influence and persuade senior stakeholders.
• Client Focus: Builds partnerships with current and potential customers across the payments ecosystem. Understands the industry and links client needs to future product development initiatives.
• Team Leadership: Identify, develop, and lead a team of product specialists through effective people management and development programs in line with Visa values, fostering an inclusive team culture and planning for succession.
• Influence and Relationship Building: Demonstrates leadership across a global matrix organization with peers, senior management, clients, and vendors.
• Champion for Talent: Promotes Visa brand for high-potential and diverse talent, seeking diverse perspectives and creating an inclusive environment.

Personal Characteristics

• An intellectually curious but humble leader with a high degree of compassion and the ability to engage, enable, and inspire others.
• Owner mindset, creative and resourceful in overcoming barriers. Courageous in driving change through collaboration and innovation.
• A hands-on approach with high energy, agile in adapting to different environments.
• High ethics and integrity; an authentic leader who fosters an inclusive environment to reach goals.
• Diversity of thought and experience; seeks diverse perspectives and feedback and engages diverse points of view.
• Learning agility with interest in the payments ecosystem and a technology/digital-first approach.
• Entrepreneurial and comfortable with ambiguity; champions change with confidence and an authentic style.
• Seeks challenges and expands frontiers; sets and achieves high goals and principles.
• Committed to building a community through Visa's Leadership Principles: Lead Courageously, Obsess about Customers, Collaborate as One Visa, Execute with Excellence.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.