The Role at a Glance

Senior Sales Account Manager

Location: Chesterfield, Derbyshire

Salary: £45,000 - £55,000 Base (£90,000 - £110,000 OTE) + Benefits, Plus Accelerators, Bonus, Pension, Health & More

Business: COOLSPIRiT - UK's largest Commvault Solution Provider Partner. Leader in data management and business-critical infrastructure solutions for over 25 years.

Pedigree: Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed services

Values: Obsessed with customer service. Team focussed. Innovation driven

Your Background / Skills

• Sales
• Contract Renewals
• Upselling
• Cross-selling
• Client Relationship Management
• Sales Strategy
• Customer Success

Sectors: IT, Tech, SaaS, Cloud, Cyber, Managed Services.

Who we are

At COOLSPIRiT (acquired by Databaracks), we're on a mission to redefine sales leadership. For over 25 years, we've powered the UK's top organisations with state-of-the-art data management and security solutions. We're looking for a dynamic Account Manager to join the team. We see our Account Managers as strategic partners to our clients—not just salespeople.

What We're All About

Born in Derbyshire, we've earned the trust of the UK's most prominent organisations. At COOLSPIRiT:

• Integrity, honesty, and mutual respect aren't buzzwords - they're our backbone.
• We don't just protect technology; we empower our clients to focus on their best work, no matter what challenges arise.
• Our team thrives on camaraderie, innovation, and a "get stuck in" attitude that's second to none.

The Senior Sales Account Manager Opportunity

This isn't about filling a role - it's about writing your legacy.

What your day looks like

• Strengthen Client Relationships: Be the go-to champion for our clients. Manage contract renewals, align pricing, and stay ahead to tackle churn risks proactively.
• Drive Upselling & Cross-Selling: Identify opportunities to elevate client success. Expand product use, introduce new services, and deliver impactful proposals.
• Be the Relationship Architect: Own client relationships. Resolve issues swiftly, lead regular business reviews, ensure interactions align with client goals.
• Turn Leads into Wins: Partner with Sales Development to transition qualified leads into lasting partnerships. Conduct discovery sessions and close deals with confidence.
• Strategise for Success: Craft account plans to drive growth. Maintain pipelines, forecast accurately, and keep CRM up to date.
• Hit (and Crush) Your Targets: Exceed monthly, quarterly, and annual quotas with drive and determination.
• Inspire Advocacy & Referrals: Create outstanding customer experiences that generate testimonials and referrals.
• Stay One Step Ahead: Monitor market and competitor moves, share insights to shape product and strategy.
• Ensure Accuracy & Compliance: Maintain accurate billing, documentation, and compliance with company policies.

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Are You Our Perfect Fit?

• You Speak Fluent Tech: IT, SaaS, Cloud, Cybersecurity, and Managed Services – you know the lingo and thrive in tech.
• Take Ownership of Success: You exceed targets with a proven record of renewals and account expansion.
• Think Strategically: You design tailored solutions based on account needs to drive long-term growth.
• Masterful Communicator & Collaborator: You connect with clients and internal teams to align goals.
• Driven by Growth: You continuously refine strategies to stay ahead and deliver impact.

Salary & Rewards

• Competitive Earnings: Up to £55k base + commission.
• Personal Growth: Training, mentorship, and advanced resources.
• Make Your Mark: Shape the future of our sales function with a supportive leadership team.

You've already proven you can perform - now step into a role where your expertise will be valued, your ideas heard, and your success properly rewarded. At COOLSPIRiT, you'll partner with top-tier clients, shape high-value solutions, and lead deals that define careers.

If you're ready to stop coasting and start climbing, hit “Apply” and let's make it happen.

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