Overview

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Company Description

Who We Are:

Momentus provides industry-leading event and venue management software to customers in over 50 countries around the world, serving thousands of customers that power millions of events. In the age of digital transformation, our comprehensive platform offers event professionals leading-edge SaaS technology that provides a 360 view of their business, allowing them to cut costs, save time, and increase revenue. Momentus is used for top shows from across the world, famous museums, global convention centers, performing arts venues, professional sports arenas, and other unique events. Our client list includes ExCel London, Manchester United, Museum of Contemporary Art Australia, Omanexpo, the China National Convention Center, the Porsche Experience Center in Germany and the Sydney Opera House.

Working @ Momentus:

Surround yourself with highly motivated co-workers that push you to be your best each day. Momentus offers the career opportunities and fast-paced, exciting environment of a growth company where you can make a direct impact on our product and customers.

Job Description

Momentus Technologies is looking for a strategic and people-first Senior Director of Professional Services to lead a diverse and high-performing team across Technical Services, Project Management, Consulting, and Implementation. This role is responsible for setting the vision and operational strategy for our enterprise delivery practice in the EMEA region; ensuring our customers experience seamless implementations, exceptional service, and measurable value.

You'll lead and develop a group of managers and team leads while working cross-functionally with Sales, Product, and Customer Success to align services with business goals and customer outcomes. You'll also drive improvements to delivery methodologies, operational metrics, and team performance keeping quality and scalability at the forefront.

*Position can be located in the UK or Germany