Store Director Harrods - Luxury Watch Maison

New Yesterday

Mode Search is proud to be partnering with a leading luxury watch maison in the search for a Store Director for their prestigious Harrods boutique. This is an exceptional opportunity to join an iconic brand with a strong heritage and global reputation. Based on site, full-time in London. The Store Director will oversee the entire boutique operation, leading a team of professionals to deliver an outstanding client experience.
The Role
Lead and inspire the boutique team to achieve sales targets and deliver world-class service. Develop and implement business strategies to maximise store performance and profitability. Maintain the highest standards of client experience, ensuring consistency with brand values. Drive client acquisition and retention through exceptional service and relationship management. Oversee visual merchandising and ensure compliance with global brand guidelines. Manage all aspects of boutique operations including stock control, reporting, and compliance. Partner closely with senior leadership on strategy, forecasting, and performance analysis. Represent the boutique at VIP events, client activations, and brand initiatives.
Requirements
Proven experience as a senior retail leader, ideally within the luxury watch, jewellery, or broader luxury sector. Strong leadership skills with the ability to inspire and develop high-performing teams. Demonstrated success in driving sales growth and delivering an exceptional client journey. Excellent understanding of retail operations, stock management, and reporting processes. Strong commercial acumen with the ability to identify opportunities and implement solutions. A client-centric mindset with the ability to build and sustain long-term relationships. Excellent communication and interpersonal skills, comfortable engaging with HNWIs and key stakeholders.
To apply, please send your CV to info@modesearch.co.uk or click the apply button.
Please note: due to high volumes of interest, only shortlisted candidates will be contacted.
Location:
London, England, United Kingdom
Job Type:
FullTime

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