OverviewReporting to the Head Vendor Alliances, Vendor Alliance Lead - Associate Director is responsible for the management of outsourced clinical activities and deliverables of one or more supported External Relationship Management Teams (ERMT) for Licensing and Translations.ResponsibilitiesOversee business review meetings with vendors using KPI, KQI, and UVP dashboards, along with facilitating internal cross-functional ERMT meetings.Potential to lead a team of Vendor Startup Managers (VSM) to assist with supplier startup activities.Handle escalated global or country-specific vendor issues and identify systemic problems through root cause analysis.Utilize technological resources for efficient and systematic issue resolution.Serve as a category expert, providing crucial training and expertise for stakeholders while ensuring compliance with necessary SOPs and guidelines.Lead Corrective and Preventive Actions (CAPA) management resulting from audits and inspections, and provide support during Health Authority inspections.Drive innovation and improvements within the category, in addition to proactive risk management.Support both global and local vendor qualification processes when necessary, and assist Vendor Startup Managers (VSM) in their collaborations with Site Startup (SSU) teams.Must possess strong cross-functional team collaboration abilities and be comfortable working in a matrixed environment.Must possess strong influencing and negotiation skills, excellent written and oral communication skills, and excellent problem-solving skills, as well as a willingness to make decisions and take responsibility for them.QualificationsAt least 5 years of working experience along with excellent knowledge of clinical operation processes and vendor management.Excellent knowledge of GxP and ICH regulations.Very good knowledge of clinical trial design and its connection to supplier requirements.Thorough and technical understanding of Novartis specifications for supplier-provided services and experience in User Acceptance testing for eCOA and IRT.Skilled in site collaboration, site activation, and vendor management including outsourcing, contracting, and sourcing of clinical services.Essential to be results-driven with a demonstrated ability to complete projects on time.Strong cross-functional team collaboration abilities; comfortable in a matrixed environment.Why NovartisOur purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. We believe our people drive us to reach our ambitions. Join us to be part of this mission.Commitment to Diversity & InclusionNovartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve. #J-18808-Ljbffr