Location: Cambridge Rate/Salary: Circa £40,000 + Benefits

Contract Type: Permanent

We are recruiting a Water Project Supervisor on behalf of a leading organisation delivering large-scale water efficiency programmes across residential and commercial properties. This is an excellent opportunity for an experienced field-based leader who can manage teams, maintain high installation standards, and ensure an exceptional customer experience.

In this role, you will act as the main operational lead on-site, supervising daily activities of Tenant Liaison Officers (TLOs), plumbers, and water auditors, ensuring that installations are delivered safely, compliantly, and to agreed performance targets.

Key Responsibilities

On-Site Leadership & Team Management

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Supervise TLOs, plumbers, and water auditors to ensure performance targets are met.

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Provide on-site guidance, support, and problem-solving to keep projects on track.

Installation Delivery & Performance

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Oversee the installation of Control Flow HL2024 and retrofit water efficiency products.

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Maintain installation quality, adherence to standards, and safe working practices.

Customer Experience

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Act as the main on-site point of contact, handling customer queries and complaints professionally.

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Ensure every interaction contributes to a positive customer experience.

Quality, Compliance & Data Accurac...