OverviewJoin to apply for the Account Director role at Go Inspire Group - A Xerox Company.Go Inspire is an award-winning, omni-channel direct marketing agency and printer serving over 100 clients spanning Retail, Telco, Charity, Utilities and Healthcare. We make a positive difference to our clients through a range of services, including: data insight and analytics, end-to-end outbound and inbound document management, creative design, commercial print, and highly personalised customer communications across all channels. We underpin our services with innovative technologies that allow clients to self-serve together with a passion and expertise to deliver our clients’ commercial outcomes. Where elements are not provided in-house, we source best-in-market products and services from our supply chain, including consumables, alternative formats and accessible media services.ResponsibilitiesDevelop and nurture your key client relationshipsDevise and deliver omni-channel campaign strategiesTranslate data insight into actionable campaign and business activitiesWork with the wider business to plan, monitor and measure campaign effectivenessCreate and manage client briefs, coordinating internal and external resources across the Strategy, Data, Creative and Analytics teamsWhere relevant, ensure a seamless execution of campaigns, including working with the print and CCM operational teamsUpdate accounts with reporting and business intelligence aligned to campaign successMonitoring, measurement and influencing client satisfaction to ensure high delivery standards are maintainedEnsure client SLAs are in place and consistently metManagement of commercial arrangements both ad-hoc and contractualSeek efficiencies and improvementsManage documentation across schedules of workSupport in the creation of project and commercial documentationLine management, coaching and mentoring of Account Managers / Execs aligned to your accountsIn addition to the above, we may require you to carry out any other duties within your reasonable competence.Experience7-10 years experience either in a client-side marketing campaign execution role or in a Client Services role agency-side.Seniority levelDirectorEmployment typeFull-timeJob functionCustomer Service and Strategy/PlanningIndustriesPrinting Services #J-18808-Ljbffr