Planning Director

Location: London – 10 Triton Street

Time Type: Full time | Contract Type: Permanent

Employment Level: Mid‑Senior level | Function: Business Development and Sales | Industry: Advertising Services

Role Overview

The Purpose of this role is to own the day‑to‑day client relationship and planning delivery. You will implement the strategic vision, deliver financial targets and build trusted relationships with the client.

Key Responsibilities

• Lead integrated brand and performance planning solutions while ensuring market‑leading client service and satisfaction.
• Build strong trust‑based client and cross‑agency relationships.
• Develop and drive transformational cross‑channel planning to deliver best‑in‑class activation and innovation through iProspect’s and Dan products and services.
• Manage client contacts effectively by setting clear expectations and communicating.
• Support commercial opportunities for cross‑Dentsu growth and drive cross‑agency collaboration.
• Deliver increased performance for clients on each integrated channel plan.
• Measure and manage client satisfaction scoring quarterly.

Qualifications & Skills

• Mid‑senior level with confidence in managing mid‑senior level clients and key stakeholders.
• Multi‑channel planning experience with broad knowledge of channels.
• Confident presenter and ability to derive consumer and category insight from planning tools.
• Strong communication, strategic thinking and problem‑solving skills.

Benefits

• Competitive compensation package, private health & dental insurance, corporate discounts and career development through Dentsu University.
• 29+ days of annual leave (25 days of regular holidays, birthdays off and 3 additional wellness days).
• Hybrid working schedule with flexible start/end hours.
• Opportunity to volunteer for up to 2 days per year and tend to close down the agency between Christmas and New Years.

Inclusion and Diversity

At Dentsu we embrace diversity and inclusion. We welcome applications from all individuals regardless of protected characteristics. We provide reasonable adjustments and a supportive environment for all employees.