Customer Insights Director - B2C Tech

Camino Search are delighted to be partnering with a rapidly growing investor backed B2C technology business. The business has gone through multiple funding rounds, expanded internationally and has a well recognisable brand. They're a market leader with diversified revenue streams including subscription services. As a result they're looking to bolster their customer insights function with a Director.

This is a great role where you'll lead on scaling the businesses understanding of customer behaviour and building a culture of data led decision making.

Responsibilities:

• Own the customer insights strategy including creating long term plans to shape customer experience
• Deliver a research across the function including managing relationships with external providers and the analytics director to create advanced analytics
• Create insightful analysis to inform business strategy and identify growth areas and maximisation of ROI.

About you:

• Experience within a B2C business
• Proven track record in customer insights and analytics
• Strong analytical skills