A leading travel business, whose strong technology focus has differentiated it in the market, is seeking a Design Director to lead its design function and drive strategic growth. This role combines hands-on design leadership with operational oversight, ensuring the team delivers high-quality, efficient digital experiences across web, mobile, and emerging channels.

Key Responsibilities:

• Develop and implement the overarching design strategy in alignment with business priorities.
• Maintain consistency, accessibility, and excellence across all digital touchpoints.
• Introduce AI and data-driven practices to streamline design workflows and enhance insight.
• Expand and optimise design systems, operational frameworks, and performance metrics.
• Coach and grow senior design managers and individual contributors.
• Drive measurable outcomes from design initiatives, including conversion, retention, and operational efficiency.
• Advise leadership on strategic decisions and resource allocation.
• Oversee design budgets and manage vendor relationships for optimal results.

Candidate Profile:

• Extensive experience (10+ years) in product or UX design, including leadership of multi-disciplinary teams (5+ years) in high-volume consumer tech or e-commerce environments.
• Proven experience designing and delivering mobile app experiences alongside web platforms.
• Demonstrated ability to deliver design-led initiatives that produce measurable business impact.
• Strong expertise in service design, visual and interaction design, accessibility, and design systems.
• Skilled in scaling teams, processes, and design operations within fast-growing businesses.
• Confident and persuasive leader capable of influencing at all organisational levels.

Why Join:

• Hybrid working arrangement in London (2 days in office)
• Competitive salary and benefits of up to £145k (DOE)
• Opportunity to shape a high-performing design function with direct business impact

*Please note that Candidates must be eligible to live and work in the UK*