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Jo Holdsworth Recruitment Ltd. provided pay range

This range is provided by Jo Holdsworth Recruitment Ltd.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Job Title: Operations Director (Commercial)

Location: Leeds / hybrid (2 days a week min in office)

Our client are a leading and rapidly scaling operator in the UK Sports and Leisure sector, looking to appoint a versatile Operations Director to support their continued business growth. With a strong focus on community engagement, operational excellence, and modern facility development; This business is at the forefront of transforming a fast-growing sport into a nationwide movement.

Role overview

This role is central to the smooth running of the business – it connects financial operations, site delivery, HR, compliance and systems infrastructure. We are seeking someone who thrives in a fast-paced, start-up environment and can confidently lead cross-functional operations, while supporting business growth into new markets. The role is both strategic and hands-on and would suit someone who has come from a smaller SME environment, used to the challenges faced in a business going from its infancy into rapid growth phase.

Key Responsibilities

Finance & Accounting

• Lead the weekly reporting of revenue across all sites.
• Prepare, reconcile and upload financial data for monthly close.
• Oversee supplier invoice processing and payment runs.
• Maintain accurate financial records using Xero, ensuring regular reconciliation and invoice generation.
• Calculate monthly performance-based commissions.
• Support the CEO in ongoing budgeting and financial planning, offering visibility over business performance.

Operations Management

• Chair and coordinate the company’s Weekly Operations Meeting, driving agenda items across Finance, Compliance, HR, Systems and Site Ops.
• Monitor and manage all internal systems, tools and subscriptions.
• Maintain clear and up-to-date operational processes and documentation.
• Onboard all new sites into company systems.

HR & People Development

• Act as the HR lead across the company, overseeing recruitment, interviews, offer process and contracting.
• Draft and maintain Job Descriptions, manage onboarding logistics and coordinate staff induction.
• Lead on policy development and compliance, ensuring employee and operational handbooks are current and aligned with best practice.
• Onboard and contract all new employees and self-employed sub-contractors, managing expectations and agreements.

Stakeholder Management & Issue Resolution

• Serve as the internal “go-to” for operational problem solving – offering proactive, structured solutions to site, people or system issues.
• Develop and maintain positive relationships with landlords, tradespeople, and third-party providers.

Skills & Experience

• Minimum experience 3-5 years at senior leadership level in business operations
• Proven financial literacy and experience using Xero, Dext, Telleroo or similar platforms.
• Recent experience and longevity in a start-up / SME environment.
• Comfortable with financial data and reporting; able to collaborate with accountants and budget holders.
• Experience delivering cross-functional operations in a scaling business.
• Strong HR and onboarding background; familiarity with employment processes and systems setup.
• Confident leading meetings, managing suppliers, and overseeing logistics.
• Excellent written and verbal communication, and strong project management capabilities.

What We Offer

• Competitive salary and performance-based bonus potential.
• Flexibility in working location and hours.
• A friendly, fast-paced work culture focused on delivery and growth.
• Opportunity to play a leading role in one of the UK’s fastest growing companies in the sector.
• Regular team events.

Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 5 days please assume that you have not been successful for the role you have applied for. By applying to this advertisement, you are hereby giving consent for Jo Holdsworth Recruitment to hold your details for a 30-day period and contact you via any method of contact you have listed on your application. Our full privacy policy can be viewed here.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources, Finance, and Administrative

• Industries

  Sports Teams and Clubs and Community Development and Urban Planning

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