OverviewDirector, Customer Transformation, Insurance, Consulting at PwC UK. Join to apply for the Director, Customer Transformation, Insurance, Consulting role at PwC UK.ResponsibilitiesLead transformation by designing programs focused on putting the customer at the center of our clients' businesses.Help reshape customer-facing functions by crafting future operating models.Drive strategic impact in customer strategy, digital service design, CX, and marketing/sales modernization.Inspire and guide multi-disciplinary teams of analysts, designers, technologists, and specialists.Build trusted relationships as a strategic advisor to senior client stakeholders, including C-suite leaders.Stay ahead by championing new technologies, data analytics, and digital trends in customer engagement.QualificationsYou have expertise in customer centric large scale transformationYou have a strong background in financial services and in particular the life and pensions or wealth management sectors (leading programs of £1.5m+)You excel at understanding and addressing client needsYou can communicate effectively and build lasting relationshipsYou can manage priorities and successfully lead projectsYou demonstrate leadership in direct consulting and project managementWhat You’ll Receive From UsNo matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions. We offer a range of benefits including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more.Additional DetailsSeniority level: DirectorEmployment type: Full-timeJob function: Business Development and SalesIndustries: Accounting #J-18808-Ljbffr