Be part of a hotel with rich history & heritage. At The Berkeley, we strive to curate distinctive and enriching experiences for our guests and our colleagues every day. You will be part of the team to shape our future and fulfil our purpose. The Berkeley The Berkeley has been treading its own path for more than 100 years. From here, midway between fashionable Knightsbridge and neighbourly Belgravia, were still taking style, comfort and service to inspiring new levels. Theres nowhere quite like it. And thats the way we love it. Stunning rooms by the brightest minds in the design world. Intuitive service that always seems one step ahead. From the moment you walk in, the hotel begins to work its magic. With many guests returning year after year, its a spell thats hard to break. Who strives here? Our team never fails to impress. To us, extraordinary service means perfecting the little details and adding exquisite touches in the entire guest journey. You truly care for our guests and your fellow colleagues. You believe in creating a sense of enthusiasm. Your goal is to excel and bring out your best in each and every guest interaction. The Berkeley Experience You will find a supportive, fun and nurturing team where you can bring your ideas and creative thinking to your role.??We have a range of development interventions at every level and for different functional specialisms to help you design the trajectory of your career. Your team members are highly collaborative and the work environment is dynamic and stimulating. Main duties and responsibilities To manage and maintain the smooth operation and efficiency of the Housekeeping Department. To assume complete operational responsibility for designated areas: guest satisfaction; product quality; operational efficiency; staffing matters. To manage and control the financial performance of designated areas, maximising revenue and profit performance in line with budgets, the potential of the Hotel and agreed action plans. To prepare Annual Capital Budgets for:- Linen throughout the Hotel. Uniforms throughout the Hotel - to be achieved through consultation with relevant Heads of Department. Operating equipment and manpower planning for the Housekeeping Department. To be totally responsible for inventories of all Hotel linen and uniforms as well as all operating equipment for the Housekeeping Department for both Hotels. Inventories are to be conducted quarterly. To control the entire cleaning operation of all guests and public areas for both Hotels. To liaise with relevant Heads of Department to ensure that standards of cleaning are of the highest and that during the day areas are clean. Planned cleaning will be on-going and all furniture, carpets, etc will be cleaned on a predetermined and planned schedule. Budgeting and the cost control of cleaning will always be of paramount importance. Responsibility for all plant and floral arrangements in the Hotel and for maintaining consistency in design, quality, size and distribution and also for maintaining reviews on costs. To liaise with the Maintenance Department to ensure that all bedrooms, corridors and Housekeeping Back of House areas are well maintained and that planned, preventative maintenance is scheduled throughout the Hotel. To recommend designs and fabrics for all house linen and uniforms to the Hotel Manager for approval when new purchases are required. Responsibility for laundry and Dry Cleaning Department, to ensure efficient service and standard are of the highest. To ensure that the refurbishment of guest rooms is handled correctly in accordance with budget and that rooms are handed back to front office in a timely fashion and in accordance with the contract. Work with direct report Department Heads to prepare annual budgets, with full back up, for designated areas and propose/defend it to the General Manager and Director of Finance. To ensure that accurate forecasting takes place at the required frequencies, and that appropriate action plans are formulated in response to any predicted negative trends. To review the monthly profit and loss account with subordinate Department Heads, accounting for negative or positive variances, and proposing action plans to address problem areas. To co-ordinate and to motivate the entire Housekeeping department and endeavour to maintain the standards required of The Hotel. To be fully conversant with Hotel, LQA and Forbes standards and to actively promote these throughout the department. Here at Maybourne, we strive to reward our colleagues for the incredible work they do every single day. In return for your hard work and dedication, we offer you: Financial Stability Excellent salary package. Family Friendly company policies, including enhanced Maternity and Paternity Pay. Holiday allowance increase after 3 and 5 years of service. Travel Season Ticket Loans. Pension Scheme*. Salary Sacrifice. Holiday Trading. Retail Discount. Health and Wellbeing Support Subsidised monthly Podiatrist and Masseuse treatments. Flu vaccination vouchers*. Eye test vouchers and contributions towards glasses*. A dedicated team of Mental Health First Aiders & 24-hour colleague assistance helpline. On and off-site Occupational Health Service. Death in Service salary contribution. Various wellbeing activities focused on mental and physical health. A complimentary state-of-the-art all-day dining colleague restaurant serving a range of nutritious meals. Cycle to Work. Wellbeing & Social Champions. Volunteering opportunities. Recognition and Career Development Referral Scheme Introduce a Star where you can earn up to £1,500*. Instant colleague recognition and award programme with generous prizes. Colleague of the month nominations with generous prizes. Additional paid day off to celebrate your Birthday. Internal transfer and promotion opportunities. In-house training and development team with a strong focus on career progression and personal growth. Long service awards. Memorable experiences Preferential room rates of £50 per overnight stay for yourself or your family across the Maybourne. Hotel Guest Experience Stay* including an overnight stay and wining and dining at our renowned restaurants and bars. 50% Food and Beverage discount* across the Maybourne. Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Children Party, etc.) Wedding and Baby gifts. Retirement functions. *Terms and conditions apply to all benefits. Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Berkeley has been treading its own path for more than 100 years. From here, midway between fashionable Knightsbridge and neighbourly Belgravia, were still taking style, comfort and service to inspiring new levels. Theres nowhere quite like it. And thats the way we love it. Stunning rooms by the brightest minds in the design world. Intuitive service that always seems one step ahead. From the moment you walk in, the hotel begins to work its magic. With many guests returning year after year, its a spell thats hard to break.

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