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Director of Sales at Hyatt Hotels Manchester - Join Our Dynamic Team!

At Hyatt Hotels Manchester, we are part of a global brand with a rich history of providing welcoming and inclusive experiences for our guests. Hyatt Regency is a collection of hotels and resorts in over 200 locations across 40+ countries, offering a diverse range of settings from vibrant city centres to expansive resorts. As a classic Hyatt brand, we believe in making every guest feel at home and providing opportunities where anything is possible.

The role

We are seeking a motivated and experienced Sales professional to support the Cluster Director of Commercial Strategy to lead our sales team and drive our commercial strategy.

You will:

• Shape our strategic direction and be a brand ambassador
• Work closely with the Director of Commercial Strategy, Revenue and Marketing team to support the Hotel Business Plan
• Lead all selling activities within the hotel
• Collaborate with Rooms, Food & Beverage, and other departments
• Assist with developing a strategic team focused on profitability and exceeding customer expectations

About you:

You are a dynamic and experienced sales professional with a strong background in hospitality. Your passion for creating memorable guest experiences and your ability to foster connections set you apart. You thrive in a fast‑paced environment and are adept at strategic thinking and leadership. You have a proven track record of driving sales and maximising revenue, and you excel at collaborating with various departments to achieve common goals.

Key qualities we are looking for:

• Strong leadership and team‑building skills
• Excellent communication and interpersonal abilities
• Strategic mindset with a focus on profitability
• Ability to work closely with marketing and revenue management teams
• Commitment to exceeding customer expectations and achieving KPIs

What you can expect

Hyatt offers a great range of benefits, including:

1. Competitive salary and benefits package, plus bonus scheme
2. Generous accommodation and dining discounts at Hyatt properties worldwide
3. Complimentary meals on duty
4. Holiday: 28 days including bank holidays (increasing to up to 33 days)
5. Extensive learning and development opportunities, both internally and through external courses
6. Access to HSF and Headspace membership, for your wellbeing
7. Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
8. The opportunity to be part of a diverse and inclusive team that values passion, creativity, and collaboration

Terms & Conditions apply

Hyatt Hotels Manchester is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We encourage applicants from all backgrounds to apply.

About Hyatt Regency and Hyatt House Manchester

Hyatt Regency and Hyatt House Manchester is two world‑class hotels in one building with 328 rooms. Hyatt Regency is an inviting upscale hotel featuring beautiful rooms and suites, an exclusive Regency Club Lounge as well as a high‑spec gym plus conferencing, meeting and business facilities. Whereas Hyatt House Manchester offers modern suites, fully equipped kitchens and complimentary laundry facilities making it a luxurious, yet true, home‑from‑home experience.

At Hyatt 'We care for people so they can be their best'. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Being part of Hyatt Regency Birmingham also means joining the Hyatt family which has over 1150 hotels in over 70 different countries, also recognised as a Great Place to Work Company!

Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.

Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.

Next steps: Apply today for this Director of Sales role and start your journey with Hyatt!