Programme Director - ERP

New Yesterday

ERP Programme Director

Location: London Contract: Contract

Overview

Match Performance is partnering with a leading transformation consultancy supporting a major Financial Services client on a multi-year strategic programme. This initiative involves delivering a new operating model fully integrated with a recently implemented ERP platform — enabling seamless end-to-end service delivery across contact centres, data management, automation, and AI.

We’re seeking an experienced Programme Director to take overall ownership of this large-scale, multi-vendor transformation. The successful candidate will lead programme planning, execution, and delivery across operational, technical, commercial, and governance workstreams — ensuring alignment, control, and measurable outcomes.

This is a pivotal leadership role, driving the successful transition of systems and services while laying the foundations for ongoing innovation and continuous improvement.

Key Responsibilities

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Serve as overall programme lead, accountable for the successful delivery of the ERP-enabled operating model and associated service transitions.

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Develop, agree, and manage a comprehensive implementation plan spanning all delivery partners and internal stakeholders.

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Oversee dependency, risk, and issue management (RAID), ensuring timely escalation, mitigation, and communication across all streams.

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Establish and maintain robust governance and reporting structures aligned with client and supplier frameworks.

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Manage multi-million-pound budgets, ensuring financial transparency, forecasting accuracy, and commercial control.

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Drive delivery excellence through close collaboration with global technology and systems integration partners.

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Ensure full compliance with security, assurance, and data protection standards across the solution landscape.

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Lead structured change control and impact assessment processes in coordination with client and supplier stakeholders.

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Foster a culture of accountability, collaboration, and delivery excellence across all programme teams.

Experience & Skills

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Proven experience leading large-scale, complex implementation or transformation programmes, ideally within central government or large service delivery environments.

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Demonstrable success delivering integrated, multi-party technical solutions in a client-facing or consultancy context.

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Strong background managing ERP implementations and international delivery partners.

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Expertise in phased service transitions, operational readiness, and transformation governance.

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Exceptional leadership and stakeholder management skills, able to engage and influence at executive and board levels.

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Advanced capability in governance, risk management, and structured programme delivery.

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Proven ability to manage cross-functional teams and large-scale budgets effectively.

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Resilient, adaptable, and comfortable leading through complexity and change
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Location:
Clerkenwell
Salary:
£950 - £1,200 /day
Job Type:
FullTime
Category:
Consulting

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