Strategic Account Director

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OverviewStrategic Account Director role at Norm Ai. This is a founding UK GTM position focused on UK strategy, customer acquisition, and operational execution in an entrepreneurial environment.About Norm AiNorm Ai is the Compliance AI Platform for legal standards-based reasoning & workflow automation. We developed the first Domain Specific Language (DSL) for fully representing regulatory requirements in AI code. This DSL, deployed with our enterprise platform, enables Norm clients to transform workflows and apply compliance checks at the source of business activities. We are setting the norms for compliance processes at the largest institutions in the world. Our client base includes firms with a combined $30 Trillion in assets under management, and growing quickly. Our Software Engineers come from Palantir, Google, Meta, AWS, Harvard, Stanford, and MIT. Our Legal Engineers are from Harvard Law, Stanford Law, Yale Law, Sullivan & Cromwell, Simpson Thacher, Davis Polk, Greenberg Traurig, the SEC, and FINRA. We have raised $85 million over the past 18 months from top VCs and global institutions, including Vanguard, Blackstone, Bain Capital, Coatue, Craft Ventures, New York Life, Citi, TIAA, and Marc Benioff.The RoleThis is a rare opportunity to build a market from the ground up—owning UK strategy, customer acquisition, and operational execution in a highly entrepreneurial environment. This founding UK Country Manager will combine strategic account leadership with hands-on client engagement to drive UK sales growth, successful deployment of Norm Ai solutions, and client satisfaction. You will lead the region and act as the trusted advisor and primary point of contact for key accounts, responsible for maximizing client value and retention while coordinating delivery and ongoing relationship management.You will own the client relationship from beginning to successful close, ensuring that each touchpoint with prospective clients is thoughtful, engaging, and tailored. You will seek opportunities to exceed client needs and demonstrate the value of Norm Ai. You will serve as a public representative of Norm Ai, maintaining our high standards in each meeting. You will leverage your robust network of financial services firms and insurance companies to ensure Norm Ai’s success.This is a highly entrepreneurial role. As our first UK GTM hire, you will shape the future of our sales and go-to-market strategy. You are highly motivated and eager to make a large impact at an early-stage company.Be scrappy: Look for opportunities to add value in the sales process, even when facing setbacks.Tell our story: Exceptional communication and relationship-building skills to navigate complex organizations.Build pipeline: Identify prospects and conduct thoughtful, tailored outreach.Map accounts: Ensure successful sales cycles through organization mapping and stakeholder engagement.Build pitch & collateral: Customize pitches and demos to client needs; build compelling demos and collateral.Drive client success: Understand customers deeply to drive engagement, growth, and renewal.Flexible, problem-solving mindset: Resolve client issues promptly, coordinating internal resources as needed.Responsive and hardworking: High responsiveness to client inquiries and a strong desire to go the extra mile.Lead client onboarding: Manage onboarding, ensure smooth implementation and adoption, and provide ongoing training and updates.Skills & Experience – Core5+ years Enterprise SaaS Sales Experience within compliance, legal services, or technology.Experience leading a region and building processes from scratch.Success selling in complex financial services or enterprise environments.Experience closing significant enterprise deals.Experience engaging with C-Suite buyers.Experience navigating complex closing processes with information security, legal negotiations, budget signoff, and more.Highly independent and comfortable working as an IC, as Norm Ai continues to build out its GTM team.Skills & Experience – PlusesExperience selling directly to CCOs or GCs.Experience with regulatory technology or GRC solutions.Experience at an early-stage venture-backed company.Experience as an early AE helping to build out the core GTM team.Experience with AI or AI-powered technologies.Hands-on experience in a legal, financial services, or insurance role.Compensation & Benefits165,000 - 180,000 per yearPlus commission and equity. The range displayed reflects the minimum and maximum target for new hire salary. Within the range, pay is determined by factors including skills, experience, and education. Compensation details reflect base salary only and do not include equity or benefits. We offer a competitive salary with equity compensation. Our benefits include health, dental, hospital, accident, and vision plans. You’ll thrive in our fast-paced learning environment where professional growth is constant.If you’re interested in the role but aren’t sure whether you’re a good fit, we’d still like to hear from you. #J-18808-Ljbffr
Location:
City Of London, England, United Kingdom
Job Type:
FullTime

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